A unique digital customer engagement platform – A simple solution for complex problems.
With its recognition as one of five ‘Gartner Cool Vendors 2015’ selected globally (a list that identify technology vendors that bring a new approach to the market, offering unique and innovative products and services that have real market impact and its team with 20+ years of direct customer experience, Madrid based Balandra is the world leading platform based on data-centric process design and technology. Together with its clients in industries such as insurance, banking, telecom, utilities and governments Balandra delivers business value through its technology solutions that are a perfect fit for the new needs of the digital economy.
Balandra helps to creates customer interactions that attract, service and retain customers.
In essence BalandraSW is automating processes and reducing unwanted non-digital contacts. Its customer centric approach is improving the impact of customer management and self-service on customer experience, operational effectiveness and innovation. Balandras cost cutting approach in combination with improved corporate agility drives efficiency, profitability, growth and competitiveness..
Learn more at Balandra Software